FAQs

USA Customers Update

The new 10% import taxes (as of August 29th 2025) are included in the cost of your order and collected prior to you receiving the item.

This means that there won't be any unexpected extra costs on delivery of your item.

Shipping to the USA has resumed now these new systems are in place, which means you can shop with me as usual. There may be some delays while the new systems are adjusted to.

This brings me to say how grateful I am for the love and support of my international customers and I hope these assurances mean that you can continue to enjoy and buy my work.

 

What are your ceramics made from?

All of my functional ceramics are made from stoneware clay, fired to a high temperature, which means they are very durable for everyday use. They are even dishwasher safe, although hand washing is recommended. All of the glazes I use are food safe and lead free.

Terracotta pieces are fired to a lower temperature and left unglazed so are not suitable for washing and are for decorative use.

 

Do you accept custom work/commissions?

Yes! Send me a message here and I will try my best to work it out.

 

Do you make wholesale work?

Yes, send me a message to discuss more about wholesale here.

 

Do you ship internationally?

Yes, I send my work out to people all over the world. I ship international packages fully tracked, the same as my UK orders to ensure they don't go missing. If you have any problems or questions about this send me a message.

International orders may incur import tax/customs fees. Unfortunately I cannot be held responsible for these.

 

I have another question. 

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